Returns & Exchanges

We want you to love every piece you purchase from Modern Citizen, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Our streamlined process ensures your wardrobe updates are as effortless as the styles themselves.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original shipping mailer and attach the pre-paid digital shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return shipment.

• 4.
  Receive Your Refund

  Once our team inspects your return at the warehouse, your refund or store credit will be processed within 5-7 business days.